The AMC contract also incorporates the regular site visits by the technical expert to carry out certain pro-active preventive maintenance procedures such as implementing certain software patches in the systems which eventually protects the system from any untoward incidents which happens to the system.
Technical support as the part of the annual maintenance contract (AMC) In the situation if the systems goes down, the renting company constantly guarantees and assure the customer that the potential problem would be attended to within the less turnaround time (TAT).